Summary
In Forrester's 100-criteria evaluation of services procurement software, we found that IQNavigator, Fieldglass, Emptoris, and Beeline are Leaders because of their full-featured solutions designed to meet the specific requirements of contingent workforce management. Beyond contingent labor, in project-based/statement of work (SOW) services, the playing field looked similar with IQNavigator leading, Emptoris moving up in the rankings, and Beeline and Fieldglass falling back slightly. Peopleclick Authoria, ProcureStaff, and WorkforceLogic offer competitive options for companies with lower levels of services spend. Oracle, SAP, and Ariba lack contingent-specific services procurement functionality and are only recommended options for those companies already leveraging those vendors' other ePurchasing modules.
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