Summary
Sourcing organizations have matured, and sourcing and vendor management's integration with internal and external stakeholders will be the key to delivering value going forward. Forrester believes that sourcing and vendor management (SVM) professionals must not only focus on the features and functionality of individual tools but also on the integration and workflow across the tools that support SVM processes, as these can uncover SVM's untapped potential. In Forrester's 18-criteria evaluation of SVM tool set vendors, we identified 10 of the most significant solutions providers —Adaco, Ariba (an SAP company), Beeline, ePlus, Iasta, IBM Emptoris, Ivalua, Perfect Commerce, Pool4Tool, and SAP — in the category and researched, analyzed, and scored them. This report details our findings about how well each vendor fulfills our criteria and where they stand in relation to each other to help SVM professionals select the ePurchasing solutions providers that have built integrated, workflow-based SVM tool sets.
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