Wave Report

The Forrester Wave™: Loyalty Technology Solutions, Q1 2023

The 12 Providers That Matter Most And How They Stack Up

March 14th, 2023
Mary Pilecki, VP, Principal Analyst
Mary Pilecki VP, Principal Analyst
Cole Walsh, Researcher
Cole Walsh Researcher
With contributors:
Emily Collins , Caroline Provost , Christine Turley

Summary

In our 28-criterion evaluation of loyalty technology solution providers, we identified the 12 most significant ones — Annex Cloud, Bond Brand Loyalty, Capillary Technologies, Comarch, Epsilon, Kobie, Mastercard, Merkle, Oracle, Punchh, Salesforce, and Tenerity — and researched, analyzed, and scored them. This report shows how each provider measures up and helps B2C marketing professionals select the right one for their needs.

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