Best Practice Report

The Fundamentals Of Empowered Cross-Functional Teams

Use Forrester’s Guide To Build A Foundation For Empowered Teams

May 25th, 2023
Tony Plec, Principal Analyst
Tony Plec Principal Analyst
With contributors:
Lisa Singer , Charles Betz , Sam Somashekar , Danny Yen , David Morrison , Drew Zalucky

Summary

As the norm of siloed, command-and-control organizational structures slips into the past, a new and dynamic form of product team is emerging. The empowered product team is well-suited to accommodate the sometimes-chaotic product development environment — characterized by increasingly dynamic customer needs and technology solutions. Organizations must consider and establish specific conditions to allow the flourishing of empowered teams. This report covers key guidelines, team characteristics, and the organizational environment that enables empowered product teams to create value.

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