Vision Report

The Future Of Business Intelligence

The Post-Dashboard World Of BI Is Impactful, Actionable, Augmented, Unified, Personalized, Adaptive, And Pervasive

February 23rd, 2022
With contributors:
Srividya Sridharan , Cinny Little , Fayzan Sabri


Insights-driven business (IDB) capabilities rest on technologies that turn data into actionable business insights. This is partially the realm of enterprise business intelligence (BI) platforms — but organizations that only deploy BI applications based on legacy technology and approaches won’t reap all potential benefits. Legacy BI technology is dead. In this report, technology executives and data leaders will learn about Forrester’s take on the future of BI and the emerging technologies and techniques to deliver business insights in a more efficient and effective way — beyond just data signals from reports, data visualizations, and dashboards.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.