Vision Report

The Future Of Fintech

Fintech Will Reshape Digital Experiences, Value Propositions, And Relationship Models, But Not Fundamental Business Realities

January 5th, 2024
Peter Wannemacher, Principal Analyst
Peter Wannemacher Principal Analyst
With contributors:
David Hoffman , Vijay Raghavan , Ellen Carney , Zhi-Ying Barry , Aurelie L'Hostis , Martha Bennett , Alyson Clarke , Jacob Morgan , Tiffany Do , Jen Barton

Summary

The last decade has seen fintech companies attract heaps of funding, sky-high valuations, and massive hype, but the actual impact of fintech is still uncertain. We’ll see a “pivot to profit” as multiple forces reshape fintech over the next five years. Only firms that combine the problem-solving approaches of fintech with the discipline and business models of traditional financial institutions (FIs) will achieve sustained growth. Technology and business leaders in financial services can use this report to better understand the chaotic period we have entered, and to plan for what will change — and what won’t — over the next five years.

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