Summary
The last decade has seen fintech companies attract heaps of funding, sky-high valuations, and massive hype, but the actual impact of fintech is still uncertain. We’ll see a “pivot to profit” as multiple forces reshape fintech over the next five years. Only firms that combine the problem-solving approaches of fintech with the discipline and business models of traditional financial institutions (FIs) will achieve sustained growth. Technology and business leaders in financial services can use this report to better understand the chaotic period we have entered, and to plan for what will change — and what won’t — over the next five years.
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