Trends Tool

The Impact Of Emerging Technology In 2030 On mCommerce Experiences In Travel

December 4th, 2019
With contributors:
Fiona Swerdlow , Brandon Purcell , Ian Jacobs , Joe Stanhope , Nicole Murgia , Daniel Hong , Fatemeh Khatibloo , Jeffrey Hammond , Kjell Carlsson, PhD , Michael Facemire

Summary

Mobile commerce already plays a major role in the customer journey when booking travel, and consumers will increasingly book and buy travel via mobile devices. Emerging technologies will fundamentally change the travel experience. The accompanying PDF provides a closer look at the impact that emerging technologies will have on the travel industry in the next decade. This report is part of a series on mCommerce in 2030 across multiple industries.

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