Summary
When Forrester introduced the concept of the Information Workplace (IW) in 2006 it was largely a vision of the future. Since then, much has changed. The world economy has suffered a prolonged recession, forcing organizations to find new ways to drive information worker productivity. Technology Populism has resulted in workers self-provisioning consumer-grade tools to solve business problems. And often, IT is getting pushed to respond with enterprise-grade alternatives. Tech vendors are taking notice — packaging more and more software workloads into end-to-end IW solutions. These trends mean that content and collaboration professionals must make increasingly bigger, strategic bets on IW solutions with broad and long-term implications.
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