Trend Report

The Luxury Retailer's Guide To Agile Commerce

 and  three contributors
Feb 01, 2013

Summary

A new breed of luxury goods online shopper has arrived that is young, tech-savvy, Internet-aware, mobile-enabled, and embracing tablets fast. This new breed of global consumer is keen to find fresh and exciting luxury products both online and offline and is using a range of touchpoints to research and buy them. A few leading eBusiness executives in luxury firms are delivering the kind of superior experiences that these shoppers increasingly expect. In this report, we profile the luxury goods online shoppers and outline some of the strategies that eBusiness executives are adopting to attract their trade.

Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
  • Stay ahead of changing market and customer dynamics with the latest insights.
  • Partner with expert analysts to make progress on your top initiatives.
  • Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).