Landscape Report

The Public Sector Industry Cloud Landscape, Q3 2023

Forrester’s Overview Of 42 Vendors

July 17th, 2023
Sam Higgins, Principal Analyst
Sam Higgins Principal Analyst
With contributors:
Rick Parrish , Riccardo Pasto , Kate Leggett , Aidan Riga , Min Say , Bill Nagel

Summary

You can use public sector industry clouds to enhance customer experiences (CX) by improving digital service delivery; create shared platforms that power a single view of government; and increase trust by improving data security and privacy. But to realize these benefits, you’ll first have to select from a diverse set of vendors that vary by size, type of offering, geography, and use case differentiation. Mission, business, and technology leaders in the public sector should use this report to understand the value they can expect from a public sector industry cloud vendor, learn how vendors differ, and investigate options based on size and market focus.

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