The State Of Cloud In Retail, 2023

April 4th, 2023

With contributors:

Lauren Nelson , Sucharita Kodali , Emily Pfeiffer , Arthur Ross , Diane Lynch

It’s a new world for the retail industry. COVID-19 forced retailers to quickly pivot, but many of those changes aren’t fading away. The new retail reality still demands rapid service delivery, new digital experiences, smart supply chains, dynamic inventorying, and commerce anywhere. Cloud technology and services played a major role in enabling retail’s new digital strategies; some retailers are still catching up, while others are pushing ahead. Cloud will continue to power these innovations. Amid a depressed economy, retailers are tightening budgets while funding digital innovation in the cloud. This report informs retail cloud leaders about the trends and challenges they can expect in 2023.

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