Trends Report

The State Of Employee Engagement In Europe, 2021

June 1st, 2021
With contributors:
Martin Gill , David Brodeur-Johnson , Emily Stutzman , Adrian Chapman , Melissa Chaudet , Rachel Birrell

Summary

The working world is undergoing a deep transformation. Despite the pandemic wreaking havoc on how they work, employees’ engagement and perception of their experience improved in Europe in 2020. However, European leaders and managers should look beneath the surface; invisible risk factors are likely to lead to employee disengagement if they don’t quickly roll out a transformative employee experience (EX) program. This report helps European business, technology, and EX leaders understand how the crisis has affected employees’ perceptions and expectations in Europe and analyzes the key drivers of engagement and burnout among European employees.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.