Summary
This document provides enterprise highlights of an extensive data set collected via Forrester's Enterprise And SMB Global IT Budgets And Spending Survey, Q2 2009. Overall, the global recession has North American enterprises expecting to decrease 2009 IT operating budgets and IT capital budgets by 3% and European enterprises expecting to decrease 2009 IT operating budgets by 2% and IT capital budgets by 1%. In this environment, CIOs and IT departments are focused on improving IT efficiency and productivity while cutting costs — and IT staff. A larger number of IT departments are now tracking their energy costs and expecting to lower those costs. Software and hardware spending will also be cut; however, spending on information management software and networking equipment will face lesser declines than other software and hardware categories. IT services and outsourcing spending is mixed, with almost as many planning to use more consultants and contractors and take back outsourced activities as those planning to cut spending on consulting and do more outsourcing.
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