Trends Report

The State Of IT Maturity, 2020 — On The Path To A Future Fit Technology Strategy

The Benchmark Report In The IT Transformation Playbook

March 9th, 2021
Bobby Cameron, Vice President, Principal Analyst
Bobby Cameron Vice President, Principal Analyst
With contributors:
Matthew Guarini , Lewis Nottonson , Diane Lynch

Summary

Forrester surveyed more than 12,000 global business and technology decision-makers with influence over technology purchases to better understand what mature technology leaders are doing to meet their firms’ customer-obsessed business needs. Read this report to understand areas where mature CIOs and other leaders are investing significantly more than others as they develop a future fit tech strategy — as well as some investments where they aren’t doing enough.

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