Trends Report

The State Of Retail Payments In 2020

Payment Leaders Shift Priorities To Adapt To COVID-19 Realities

November 17th, 2020

Summary

"The State Of Retail Payments" is a biennial study by the National Retail Federation (NRF) and Forrester that profiles US enterprise merchants' views and decisions about payments. It outlines key priorities and challenges for digital business professionals and payment decision makers. This report also explores the impact of COVID-19 on merchant payment strategies.

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