Trends Report

The State Of The US Holiday Shopper, 2022

Key Findings From Forrester’s December 2022 Consumer Energy Index And Retail Pulse Survey

April 3rd, 2023
With contributors:
Fiona Swerdlow , Connor Weathers

Summary

Despite the uncertain economic state, US holiday retail sales had another record-breaking season in 2022. US online adults began their holiday shopping in the early fall months and spent time both in stores and online — of course seeking out the best deals and offers. This report reviews Forrester’s data on the shopping behaviors and attitudes of US online adults during the 2022 holiday season.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.