Essentials Report

The Technology Strategy Research Guide For Digital Commerce

September 15th, 2022
Emily Pfeiffer, Principal Analyst
Emily Pfeiffer Principal Analyst
Nicole Murgia, Senior Researcher
Nicole Murgia Senior Researcher
With contributors:
Fiona Swerdlow , Connor Weathers , Diane Lynch

Summary

As digital commerce leaders seek to accelerate business results and become adaptive and resilient in this tumultuous market, they must select and scale their platforms and partners strategically. Tech teams must prioritize a future fit ecosystem and identify platforms (software) and partners (vendors) that align with the future state of the business and understand their unique industry needs. To help digital leaders at retail organizations with their customer-facing tech selection, this report serves as an overview of Forrester’s most important customer-facing tech strategy reports for your role and industry.

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