The Top Emerging Technologies In Banking, 2024

March 20th, 2024

Jacob Morgan

With contributors:

Oliwia Berdak , Max Ball , Emily Collins , Rowan Curran , Brian Hopkins , Craig Le Clair , Diego Lo Giudice , Brandon Purcell , Abhijit Sunil , Hannah Bradbury

Summary

This report lists the 10 most important emerging technologies in which banks should consider investing, if they haven’t already done so, and updates Forrester’s 2023 analysis of the top emerging technologies in banking. This year, we’re categorizing each technology based on its ability to deliver benefits in the short, medium, or long term. For 2024, we’ve placed special emphasis on artificial intelligence, reflecting the hype around generative AI; however, other emerging technologies have faster payback and more immediate importance. Read on to discover which matter most.

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