Trends Report

The Top Five Priorities CIOs Need To Embrace In 2017

CIOs In Australia And New Zealand Must Lead Their Organizations' Digital Business Transformation

January 20th, 2017
Tim Sheedy, null
Tim Sheedy
With contributors:
Diane Deng , Michael Barnes , Erna Esa , Bill Nagel


Organizations with a customer-obsessed operating model are customer-led, insights-driven, fast, and connected. None of this is possible without the active leadership of CIOs challenging other business leaders to move faster and providing the capabilities to make this possible. This report analyzes the five key priorities that CIOs must embrace in 2017 to transform their technology organizations and jump-start digital transformation for the businesses they support.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.