Thirteen Legal Hold Tools And How To Use Them

While eDiscovery has jumped onto the technology manager's priority list, many organizations continue to rely on manual, cumbersome processes for routine eDiscovery activities. Enterprise architects need to understand the challenges and priorities of the legal and business stakeholders inside their organization. When a lawsuit occurs — or is anticipated to occur — in-house counsel must communicate a legal hold notice (also known as a "litigation hold" notice) to potential custodians of relevant information. These custodians often serve in high-level customer-facing roles: C-suite executives or senior sales, services, or product development managers. The "duty to preserve" electronically stored information (ESI) related to the lawsuit must be clearly and consistently communicated in order to ensure data is not destroyed or altered, either accidentally or deliberately. This report will help enterprise architects understand legal hold technologies, reduce the business productivity loss that results from legal holds, and tap new sources of data to improve business processes.