Trends Report

In Times Of Crisis, Get Your IT Portfolios In Order With Service, Asset, And Technology Lifecycle Management

August 19th, 2020

Summary

IT managers feel pressure to help cut spending across the organization; interest in systematic IT portfolio management approaches is surging to help guide these decisions, but companies don’t know where to get started. Start your portfolio management efforts with the following key domains: assets, vendor technologies, platform services, and application services. Services are your outcome-oriented offerings, broadly recognized as providing organizational value (application services like your eCommerce site or HR system, and platform services like internal or external cloud infrastructure). Assets are the specific resources (servers, VMs, clusters, software licenses, etc.) that support services, while technology lifecycle management (TLM) focuses on the overall make/model or SKU.

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