Trends Report

The Top 10 Best Practices For Virtual Care

September 10th, 2020
Arielle Trzcinski


Healthcare leaders have removed barriers to virtual care, such as lack of consumer awareness, cost and reimbursement hurdles, and the inability to connect patients with their trusted providers. Health providers must optimize their virtual care strategies as all stakeholders, including patients, providers, health insurers, and policymakers, continue to express long-term interest in virtual care. Use Forrester’s 10 best practices for virtual care, curated across years of research and input from leading health systems with more than a decade of experience.

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