Predictions 2021: Digital Business

October 29th, 2020
With Contributors:
Allen Bonde
and Alessia Stewart


COVID-19 has been the tipping point for digital business, turning what was once too-often considered optional into an imperative. The response in 2021 will be to accelerate digital business programs with a focus on new products, partners, and places to se

Want to read the full report?

This report is available for individual purchase ($1495).

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.