Best Practice Report

Top Computer Vision Use Cases In Insurance

April 23rd, 2024
With contributors:
Oliwia Berdak , Rowan Curran , Chantelle Fynn , Hannah Jachim , Sam Bartlett


Insurers can use computer vision (CV) technology to deliver operational efficiencies, particularly in underwriting and claims processing, reducing costs, and improving the customer experience. CV technology can also help speed up manual processes and reduce human errors. Many insurers are already experimenting with computer vision, but cost, technological skills, and regulatory challenges stymie broad adoption. The expense of implementing and maintaining the technology is the most significant barrier. This report outlines the top CV-enabled use cases in insurance, their relative maturity, and practical steps to drive adoption.

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