Trends Report

Transform Data Into Insights To Improve The Anywhere-Work Technology Experience

November 18th, 2020

Summary

Watch this video to learn about the critical role of frontline managers in successfully executing your anywhere-work strategy. The pandemic forced businesses to rely on employee-facing technology like never before, but most organizations weren’t prepared for the massive transition to remote work. Data is the key to understanding whether your employee technology experience helps or hinders employees in anywhere work. Developing a modern approach to technology experience and end-user management is key to success in anywhere work. For more information, read the report Use The Lessons Of 2020 To Create Your Anywhere-Work Strategy, and schedule an inquiry.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.