Summary
The global financial crisis is affecting both consumers' willingness to spend and their preferred payment options within the context of economic gloom that continues to deepen and an online channel that is relatively strong by comparison. The Internet is more often consumers' first choice for research, and credit's role will decline more rapidly as debit and alternative options grow in importance. This document outlines the impact of these changes on eBusiness and recommends tactics to help payment and retail eBusiness executives adapt.
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