Summary
Enterprises need to build a future fit environment that enables critical processes to be adaptive, creative, and resilient. When faced with improving a process, technology leaders must choose among four platforms: traditional digital process automation (DPA), embedded process support, intelligent automation and robotic process automation (IA/RPA), and emerging AI-led. These platforms have evolved from different roots and, as a result, have distinct strengths and weaknesses. In this report, we compare the platform options and offer a downloadable tool to provide direction for tech leaders.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.