Forecast Report

UK Online Retail And Travel Forecast, 2008 To 2014

We Expect Consumer eCommerce To Reach £56 Billion By 2014

March 2nd, 2009
VL
Victoria Bracewell Lewis
LC
Lauriane Camus
With contributors:
Benjamin Ensor , Alexander Hesse , Brendan McGowan

Summary

With more than one in two UK consumers shopping online today — that is about 28 million consumers — online shopping and travel booking are mainstream. UK online shoppers outspend their European and even their American counterparts. Despite the current recession, we expect online retail and travel sales in the UK to continue growing strongly over the next six years as consumers move their spending online. By 2014, 37 million UK online buyers will spend £56 billion online.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.