Summary
The commercial mobile device landscape continues to evolve dramatically, and the days are numbered for limiting IT support to a single mobile operating system (OS). Google Android and Apple iOS are joining RIM BlackBerry among the mobile OSes that IT must support, while Microsoft's release of Windows Phone adds yet another player into the fray — all of this signifying a profound shift in corporate IT road maps and new challenges in how infrastructure and operations (I&O) professionals must support them. This report helps I&O professionals prioritize mobile OS support and refine their plans to build a long-term mobile strategy for their organization.
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