Summary
Document processing services (DPS) encompass a diverse set of specialized services, such as capture, printing, and office fleet management, for document-intensive business processes. Three distinct service segments — hosted repository, document output, and managed print services (MPS) — continue to address the decline of paper and help organizations tame business processes by using the full spectrum of structured and unstructured content. Technology advances and a sluggish economy have helped hosted repository services drive price points for capture and other document processes to the bottom, making in-house document processes increasingly untenable as CFOs sniff out their true cost. Business process pros should turn to DPS providers as a part of their enterprise strategy to reduce the costs of document-intensive processes.
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