Summary
Digital intelligence practitioners use data and analytics to delight customers with optimal experiences wherever they digitally interact with their firms. The exploding volumes and variety of digital interactions have resulted in a confusing array of technologies available to build a complete digital intelligence architecture. This report helps customer insights (CI) pros make sense of the digital intelligence vendor landscape with seven different digital intelligence tech categories to help guide decision makers on the combination of technology vendors they need to partner with.
Log in to continue reading
Client log in
Welcome back. Log in to your account to continue reading this research.
Become a client
Become a client today for these benefits:
- Stay ahead of changing market and customer dynamics with the latest insights.
- Partner with expert analysts to make progress on your top initiatives.
- Get answers from trusted research using Izola, Forrester's genAI tool.
Purchase this report
This report is available for individual purchase ($1495).