Trends Report

Vendor Landscape: Digital Intelligence Technology Providers You Should Care About

February 17th, 2017
With contributors:
Gene Leganza , Emily Miller

Summary

Digital intelligence practitioners use data and analytics to delight customers with optimal experiences wherever they digitally interact with their firms. The exploding volumes and variety of digital interactions have resulted in a confusing array of technologies available to build a complete digital intelligence architecture. This report helps customer insights (CI) pros make sense of the digital intelligence vendor landscape with seven different digital intelligence tech categories to help guide decision makers on the combination of technology vendors they need to partner with.

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