Summary
Services procurement software is designed to help sourcing and vendor management professionals and CIOs manage their services spending. While this market has seen strong growth, the product has mostly been used for contingent workers. The much bigger opportunity lies with professional and business services, but there are major obstacles, especially on the supplier side. The key to wider adoption of services eProcurement will be helping service providers tie eCommerce integration into services procurement. DCR Workforce, IBM Emptoris, IQNavigator, Oracle, PRO Unlimited, and SAP Fieldglass are well-positioned, but none have found the magic solution yet.
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