Trend Report

Who Uses Mobile Email?

Julie M. Katz
 and  four contributors
Jul 23, 2008

Summary

Email subscribers read marketing messages on mobile devices. Fourteen percent of online mobile phone owners use their phones for email, and an additional 35% have email-enabled cell phones. Online mobile consumers represent the next generation of email users: They're career-motivated, image-conscious, and more open to advertising than traditional email users. To better serve mobile email users, marketers should solicit mobile preferences from email subscribers and format messages for a cleaner look on handheld devices.

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