Will One-Phone Services Survive?

One-phone services were designed to be the starting point of fixed-mobile convergence (FMC). But the mixed results from telcos' commercial launches over the past two years have highlighted several lessons, and Forrester has identified the barriers that one-phone services need to overcome. The key challenge is to ensure that one-phone solutions deliver on their original selling point of cost savings for voice services if they are to gain any traction with consumers today. The playing field is intense as mobile operators continue to fight for traffic through aggressive fixed-mobile substitution strategies.