June 24 – 26, 2024  |  London & Digital


CX – Marketing – Digital

Human + AI: Win With Boundless Experiences

The future is upon us. The fusion of humans and AI will revolutionise how customers and businesses interact. The traditional customer lifecycle no longer holds true — it has collapsed into a set of boundless experiences. In this world of perpetual customer relationships moving at the speed of digital – empathy, trust, and emotion are essential. Only leaders who can integrate CX, digital, and marketing to harness the power of human + AI will create differentiated value in the eyes of customers. Join us at CX EMEA Forum 2024 to explore how to thrive in this new era: 

  • Understand what human + AI means for your customers, employees, and organizations
  • Align CX, digital, and marketing to prepare for the future of boundless experiences 
  • Create unique experiences to drive customer loyalty 
  • Unlock and act on customer insights 
  • Upgrade your CX, digital, and marketing practices 
  • Measure the business impact of customer experience

Reserve your place today!


Team Discounts

Receive 4 tickets for the price of 3 in one transaction. No code required, add 4 tickets to your cart and receive 25% off. All prices shown in EUR, credit card charges will be in EUR. Additional discount voucher codes do not apply.

  • 4 Clients

    6585 EUR

  • 4 Non-Clients

    7485 EUR

CX EMEA · June 24 – 26, 2024 · London & Digital

Have a question about an upcoming Forrester event? Contact us at