CX Summit
EMEA

CX, B2C Marketing, & Digital Business Leaders

June 2 – 4, 2025  |  London & Digital

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2025 Sponsors

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Sponsors

Contact us at sponsorships@forrester.com to discuss 2025 exhibition, branding, and speaking opportunities, or call +1 888.343.6786.


Sponsor A Forrester Event

Forrester Events brings together a premium audience of top business and technology leaders and influencers across our B2B, Customer Experience, Security & Risk, and Technology & Innovation Summits.

Gain valuable exposure through speaking opportunities, product demos, a centrally located exhibit space, conference passes, and more.

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TheyDo

  • TheyDo is the AI-powered journey management platform that turns customer journeys into actionable intelligence. As the creator of the journey management category, TheyDo helps businesses connect insights, align teams, and prioritize opportunities to drive business value. By seamlessly integrating journey data with business strategy, TheyDo enables organizations to turn customer obsession into measurable business impact. Global brands like Cisco, Ford, Johnson & Johnson, Home Depot, and Polestar trust TheyDo to stay ahead in an experience-driven world.

 

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Medallia logo

Medallia

Medallia is the pioneer and market leader in Experience Management. Medallia’s award-winning SaaS platform, the Medallia Experience Cloud, leads the market in the understanding and management of experience for customers and employees. Medallia captures experience signals created on daily journeys in person, on calls and digital channels, over video and social media and IoT interactions and applies proprietary AI technology to reveal personalized and predictive insights that can drive action with tremendous business results. Using Medallia Experience Cloud, customers can reduce churn, turn detractors into promoters and buyers, create in-the-moment cross-sell and up-sell opportunities and drive revenue-impacting business decisions, providing clear and potent returns on investment.

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Inbenta AI

Inbenta is a leading provider of AI and digital transformation solutions that let businesses unify their company’s knowledge and data to seamlessly engage with their customers and their workforce. With advanced AI technologies, including Generative AI, Inbenta simplifies processes by accurately distributing information, and satisfies customers and employees with real-time, interactive responses that enhance the user experience. Backed by decades of expertise in artificial intelligence and a diverse portfolio of over 1,000 gBuilt on proprietary AI that combines Conversational and Generative technologies, Inbenta AI leverages the industry’s only patented Semantic Lexicon that combines universal, industry-specific, and client-specific language for near-perfect accuracy. Inbenta AI offers a suite of products including Chat, Assist, Learn, Search, and Knowledge, which can be applied to various use cases across diverse industries. lobal brands, Inbenta continues to redefine the way businesses connect and communicate with their employees and their customers.

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JourneyTrack

JourneyTrack is a cutting-edge cloud-based (SaaS) platform that revolutionizes customer journey management for enterprises. Providing a comprehensive visualization and deep understanding of end-to-end customer experiences empowers businesses to accelerate their digital transformation.

JourneyTrack is about collaboration, standardization, democratization, management, and governance. It’s everything you need to bring all of your customer data together into insights-driven customer experiences that tie to your organization’s strategic goals and revenue targets.

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CX Summit EMEA · June 2 – 4, 2025 · London & Digital

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