Trends Report

The State Of Records Management In Government: Challenges And Priorities For 2017

Findings From Government Respondents: Forrester/ARMA International Records Management Online Survey, Q1 2017

September 5th, 2017
Cheryl McKinnon, Principal Analyst
Cheryl McKinnon Principal Analyst
With contributors:
Rick Parrish , Alex Cullen , Madeline King , Sam Bartlett

Summary

Government records and information management (RIM) professionals are struggling to attract and develop the skills they need to support digital transformation. Enterprise architecture (EA) pros are in a prime position to help their RIM peers modernize program governance, adapt to new sources of digital records, and explore analytics to fast-track automated capture/categorization efforts. This report highlights key findings from Forrester's eighth joint survey with ARMA International, focusing on respondents from government at all levels.

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