Forecast Report

2021 Smartphone And Tablet Online Retail Forecast, US

ForecastView US Smartphone And Tablet Online Retail Forecast, 2020 To 2024, Models The Impact Of COVID-19 On Mobile Commerce For Retail And Travel

April 8th, 2021
Sanjeev Kumar, null
Sanjeev Kumar
Viraj D'Costa, null
Viraj D'Costa
With contributors:
Reineke Reitsma , Himank Joshi

Summary

Forrester expects US mobile commerce to grow at an annualized rate of 14.4% over the next five years to 2024. COVID-19 has had a profound impact on the retail and travel environment in 2020, as many consumers remained at home during this period, and mobile demand and mobile application usage grew significantly. This report analyzes trends in the mobile retail and travel environment.

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