Michael is a principal forecast analyst within the Marketing & Strategy analytics team. He focuses on eCommerce market sizing and five-year forecasting for Forrester’s syndicated ForecastView product. Some of his forecasts include online retail in Western and Eastern Europe, global luxury eCommerce, global cross-border eCommerce, global marketplaces, digital influence Europe, showrooming Europe, online insurance Europe, and online debt Europe.
Automation will strongly impact the future of jobs but not by destroying them. Your future talent strategy depends on bringing human/machine teams to life.
Understand the growth in tech spend on goods, services, and personnel by US business and government in 2021 and 2022.
Read this report to see Forrester’s predictions for the global tech market, with a particular focus on software and IT services, in 2022 to 2023.
Twelve million jobs will be lost to automation across France, Germany, Italy, Spain, and the UK by 2040.
European tech spend will recover from the pandemic downturn with growth (in euros) of 2.4% in 2021 and 5.4% in 2022.
This report reviews key factors that drove 2020 e-commerce growth in the US, as well as US retailers’ focus in 2021 and beyond on optimizing store influence, increasing retailer profitability, and optimizing sales across online and offline channels.
