Michael O'Grady

Principal Forecast Analyst

Michael is a principal forecast analyst within the Marketing & Strategy analytics team. He focuses on eCommerce market sizing and five-year forecasting for Forrester’s syndicated ForecastView product. Some of his forecasts include online retail in Western and Eastern Europe, global luxury eCommerce, global cross-border eCommerce, global marketplaces, digital influence Europe, showrooming Europe, online insurance Europe, and online debt Europe.

2021 Smartphone And Tablet Online Retail Forecast, US
April 8th, 2021 5 min read

Forrester expects US mobile commerce to grow at an annualized rate of 14.4% over the next five years to 2024. COVID-19 has had a profound impact on the retail and travel environment in 2020, as many consumers remained at home during this period, and mobil

, Sanjeev Kumar
, Viraj D'Costa
2021 Online Marketplace Tracker, Global
March 19th, 2021 12 min read

In 2020, two-thirds of B2C online retail spending will come from online marketplaces. The ForecastView Online Global Marketplace Tracker, 2015 To 2022, includes data from 22 marketplaces across 17 countries. The tracker shows country-level market share an

, Sanjeev Kumar

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Planned Research

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