Report

AI Is Ready For Employees, Not Just Customers

Human-Machine Collaboration Should Start With Employees
March 27th, 2018

Summary

Your customers aren't the only ones who can benefit from advancing artificial intelligence (AI) support — your employees can, too. Chatbots help employees who service customers, and you can build them with mature AI components. But success requires a focu

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Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.