Vision Report

Adaptive Brand Marketing: An eBusiness Perspective

November 13th, 2009

Summary

Adaptive Brand Marketing is a flexible approach in which marketers respond quickly to their environment to align consumer and brand goals and maximize return on brand equity. We expect marketing professionals to embrace this new approach in order to keep up with the increasingly competitive and complex multichannel landscape. The online channel is essential to this new approach, and eBusiness and channel strategy professionals will have to adapt, as well — realigning strategy to accommodate for the volume and speed of consumer interactions with their brand that will take place on the Web.

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Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.