Best Practice Report

Architect Your Automation Strike Teams To Accelerate Transformation

Forget About Centers Of Excellence — Think Small, Agile Strike Forces

October 11th, 2019
With contributors:

Summary

Emerging technologies such as robotic process automation (RPA), virtual agents, and machine learning have rocketed automation to a top spot among enterprise initiatives, yet firms are dragging organizational and governance issues along as an afterthought. To address gaps, automation strike teams must emerge. CIOs should read this report to understand what strike teams are and why they need them.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.