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For Application Development & Delivery Professionals

Assess The Capabilities And Impact Of Your Enterprise Collaboration Toolkit

Assessment: The Enterprise Collaboration Playbook

October 12, 2017

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This is the Assessment report in The Enterprise Collaboration Playbook For 2017.

Why Read This Report

Enterprise collaboration tools can dramatically improve the flow of information among employees and lower the barriers to deeper customer engagement. Yet adoption and actual business value can be low. Application development and delivery (AD&D) professionals can make a difference in the success of their programs by identifying and overcoming the adoption and impact barriers. This is an update of a previously published report; Forrester reviews and updates it periodically for continued relevance and accuracy.

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Table of Contents

  • Assess Business Impact, Not Just Technology Capabilities
  • The Four Levels Of Enterprise Collaboration Maturity
  • Assessments Shine A Light On Problems — And That's Healthy
  • Recommendations

  • Conduct A Consensus-Driven Assessment Process
  • Supplemental Material
  • Related Research Documents

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