Trends Report

Banks And Investment Firms Need To Spend More On Transformational Technologies

August 24th, 2007
With contributors:
Sharyn Leaver , Andrew Bartels , Mary Ann Rogan

Summary

Growth in IT spending by banks and investment firms is flat from 2006, despite a positive industry outlook. IT groups are focusing on improving efficiency through investment in productivity tools and infrastructure, while continuing to take a cautious look at outsourcing. Hampered by the cost of keeping the lights on and increased security needs, financial firms aren't investing the needed dollars in research and development (R&D) to find new ways to grow revenue. Without a focus on innovation and transformation, these firms will not be up to meeting new competitive and consumer pressures.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.