Best Practice Report

Best Practices In Global Mobile Banking Functionality

Leading Banks Continue To Raise The Bar On Mobile Functionality

September 27th, 2018
Aurelie L'Hostis, Principal Analyst
Aurelie L'Hostis Principal Analyst
Peter Wannemacher, Principal Analyst
Peter Wannemacher Principal Analyst
Arnav Gupta, null
Arnav Gupta
With contributors:
Benjamin Ensor , August du Pont , Han Bao , Seles Sebastin , Sukriti Dangi , Sneha Dawda , Sam Bartlett

Summary

Mobile apps have become the touchpoint of choice for millions of banking customers to manage their finances. With expectations rising, digital banking teams know they need to continuously iterate their mobile apps to ensure that mobile banking experiences are built around customer needs. This report will help digital banking strategy executives understand what mobile features are being offered today, identify best practices, and find new ways to improve their own mobile services.

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