Trends Report

Better Triggers, More Relevance

How Interactive Marketers Must Make Digital Messaging More Engaging

January 6th, 2012
With contributors:
David Truog , Sarah Glass , Elizabeth Komar

Summary

As a marketer you want to be timely and relevant when you send a message and basic triggered messaging has addressed one side of this equation — timeliness — for many marketers. But when it comes to relevance, most still fall short. This report examines how better triggered messaging can help accomplish both of these goals and recommends who to work with to get started today.

Want to read the full report?

Contact us to become a client

This report is available for individual purchase ($1495).

Forrester helps business and technology leaders use customer obsession to accelerate growth. That means empowering you to put the customer at the center of everything you do: your leadership strategy, and operations. Becoming a customer-obsessed organization requires change — it requires being bold. We give business and technology leaders the confidence to put bold into action, shaping and guiding how to navigate today's unprecedented change in order to succeed.