Build A Comprehensive Business Case For Employee Technology Purchasing

Incorporate Intangible Benefits To Maximize Your ROI
December 19th, 2018
With Contributors:
Christopher Voce
Renee Taylor
and Peggy Dostie


To help their businesses drive revenue growth, I&O leaders must invest in initiatives that don't just cut costs, but that help win, serve, and retain customers. As a result, I&O pros are becoming more and more responsible for building the business case to

Want to read the full report?

This report is available for individual purchase ($1495).

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.