Best Practice Report

Business Capabilities Provide The Rosetta Stone For Aligning Business And IT

Capability Views Are A Foundation For Understanding IT Value Delivery

September 8th, 2023
Gordon Barnett, Principal Analyst
Gordon Barnett Principal Analyst
Bobby Cameron, Vice President, Principal Analyst
Bobby Cameron Vice President, Principal Analyst
With contributors:
Frederic Giron , Margo Visitacion , Michael Kearney , Ian McPherson

Summary

Business capabilities provide business views that facilitate communication among business and tech leaders, accelerating strategic alignment. Tech execs apply capability maps as a “Rosetta Stone,” translating a variety of business and IT concerns to provide a lens into technology investments and operations. Tech execs do this by connecting IT strategies, tech portfolios, data, and budgets to business capabilities — and to the capabilities’ associated business processes, functions, organizations, and objectives. Read this report to learn how to adopt capability maps to encourage meaningful dialogue with business peers to orchestrate technology’s impact on business success.

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