Case Study: FreshDirect Drives Business Success Through Customer Intelligence
November 19, 2010
Why Read This Report
FreshDirect, an online grocer based in New York City, evolved from a loss-making company to a high-growth, profitable business. How? The company captures a wide array of customer data and applies it throughout the business, intensely focusing on operating the business in real time by leveraging Customer Intelligence to improve customer experience and drive business success.
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