Save or Share this Report

For eBusiness & Channel Strategy Professionals

Case Study: How Ping An Insurance Embraced Digital To Rewrite Its Business

January 17, 2019

Authors

Why Read This Report

Ping An Insurance, one of the world's largest insurers in terms of market capitalization, used emerging technologies to transform itself from a traditional insurer into a digital innovator. It now provides healthcare, automotive, real estate, and smart city services to more than half a billion internet customers. This report details how digital business pros can leverage Ping An's experience to achieve superior customer experience (CX) and operational efficiencies, innovate their business models, and build new ecosystems.

Get Access

Already a Client?

Log in to read this document.

Become a Forrester Client

Customers are the new market-makers, reshaping industries and changing how businesses compete and win. Success depends on how well and how fast you respond. Forrester Research gives you insights and frameworks aligned to your role to shorten the time between a great idea and a great outcome, helping your teams win in the age of the customer. Contact us to learn more.

Purchase Report

This report is available for individual purchase ($499 USD).

Purchase

Table of Contents

  • Transform The Business Landscape With Digital Technology
  • Situation: Traditional Insurers Face Digital Challenges
  • Approach: Ping An Rewrote Its Business Model With Digital
  • Results: Digital Forces Are Driving Remarkable Business Growth
  • Recommendations

  • Actively Engage Customers With Digital Technologies
  • Supplemental Material
  • Related Research Documents

Recommended Research